Frequently Asked Questions (FAQ)

Our FAQ section is dedicated to providing answers to the most frequently asked questions about our products and services. Whether you're seeking information on technical specifications, the purchasing process, or detailed customer support, you can find the answers here. Browse the list below to quickly locate your query.

  • What is the minimum order quantity?

    Our minimum order quantity is approximately 5,000 units, which is determined by our large-scale printing and production facilities.

  • How much do I have to pay for the mold?

    If your order meets a certain threshold, the mold cost will be deducted from the total cost (in short, the mold is free of charge).

  • Can I get a free sample? How do I get one?

    Yes, we offer free samples. Simply contact us through our contact details and provide your mailing address, and we will send you a sample via express delivery.

  • Do you offer product design services?

    Yes, we offer professional design services for tin boxes and cans. Our in-house design team has extensive experience and is committed to turning your design vision into reality. After the design is completed, we will send you a sample for confirmation and evaluation.

  • How soon can I get a sample? What is the average delivery time for orders?

    Typically, you will receive a sample within about 7 days. For large-scale production orders, the average delivery time is about 20 days, depending on the order quantity.

  • How do I protect my intellectual property?

    We sign non-disclosure agreements for all samples and orders to ensure the confidentiality of your print files.

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